Work Orders
Nine status stages, due-date color cues, time tracking, internal notes, and edit protection so two people never overwrite each other.
Job management built for the gun shop counter.
Track every customer, firearm, work order, and invoice in one place — from the moment a rifle comes through the door to the day it goes home.
Nine status stages, due-date color cues, time tracking, internal notes, and edit protection so two people never overwrite each other.
Multi-term customer search, typed contact fields, duplicate detection, and firearms saved to the customer record from every work order.
Generate invoices from work orders or ring up a counter sale. Deposits, partial payments, refunds, discounts, taxes, and tax-exempt customers.
Clean, printable estimate and invoice PDFs with payment history and balance due — ready to hand across the counter.
Schedule drop-offs and pickups with appointment types and states, plus warnings for bookings outside business hours.
Keep license records on file with at-a-glance status so you know which transfers are good to go.
See work orders per customer and customer statistics to understand where your shop's time goes.
Admin and user access levels, hashed passwords, per-user session lengths, and always-fresh data across every workstation.
One-click backups of your entire database, with a reminder on the home page when it's time for another.
Look up or create the customer, record the firearm, and open a work order.
Add services, track time, take a deposit, and move the job through its statuses.
Generate the invoice, apply taxes and discounts, and print a PDF.
Record payments by method, and ShopBound keeps the balance and history straight.
A dark, low-glare interface that works at the bench, at the counter, or in the back office — wherever your crew is.